Shipping policy
Shipping costs
For coffee orders of €100.00 or more, we ship free of charge within Italy, Germany and Austria.
For coffee orders under €100.00, the following shipping costs apply:
- Italy: €5.49
- Germany and Austria: €9.49
For orders to other countries, please use our shipping cost calculator.
Payment terms
- All prices are in euros (€) and include the statutory VAT of 22%.
- Orders are shipped after payment in advance.
Note on shipping to other EU countries
We are currently unable to offer direct deliveries to other EU countries, as shipping involves additional customs formalities. Thank you for your understanding.
For our Swiss customers
Ordering from Switzerland? Swiss customers can order our coffees through our partner Pactora → Go to Pactora
The team at our Swiss partner Pactora will be happy to help with any questions or requests.
Alternatively, you can have your order delivered to a parcel locker (Packstation) in Germany or Austria.
